Store Introduction

Shades of Jakh is an online store specializing in beauty and skincare products in Kuwait. We offer a carefully curated selection of high-quality cosmetics that keep up with the latest beauty trends, providing our customers with a unique shopping experience that reflects confidence and elegance.

📄 Terms & Conditions

By using the Shades of Jakh website, you agree to the following terms and conditions:

1. Use of Website

The website may only be used for shopping purposes.
Any misuse, hacking attempts, or interference with the website’s services is strictly prohibited.

2. Orders

All orders are subject to product availability.
The store reserves the right to cancel or refuse any order in case of pricing errors or product unavailability.

3. Pricing & Payment

All prices are listed in Kuwaiti Dinar (KWD).
The store reserves the right to change prices at any time without prior notice.
Payments must be made only through the available payment methods on the website.

4. Shipping & Delivery

Delivery is available within Kuwait.
Delivery time varies depending on the location.
The store is not responsible for delays beyond its control.

🔒 Privacy Policy

At Shades of Jakh, we are committed to protecting our customers’ privacy:

1. Information We Collect

Name
Phone number
Delivery address
Email address (if provided)
Order details

2. Use of Information

To process and deliver orders.
To communicate with customers regarding orders or promotions.
To improve service quality and user experience.

3. Data Protection

Customer data is not sold or shared with any third party, except for shipping and payment service providers.
Appropriate security measures are taken to protect personal information.

🔁 Return & Exchange Policy

1. Return Conditions

Return requests can be made within 3 to 7 days of receiving the order.
The product must be unused, unopened, and in its original condition with full packaging.

2. Non-Returnable Items

Opened or used products.
Cosmetics that have been unsealed or used.
Discounted or promotional items (depending on store policy).

3. Exchange

Exchange is allowed in case of incorrect orders or defective products.
Exchange is subject to product availability.

4. Important Notes

The product must remain in its original condition to be eligible for return or exchange.
Shipping fees may apply for returns or exchanges depending on the case.